10 Tips to Fix Can’t Sign into Apple ID on Mac or iPhone

Cassie Xie
Last updated: Aug 17, 2023
Summary: This post offers 10 solutions to help you fix can’t sign into Apple ID on Mac or iPhone.

If you have trouble signing into your Apple ID on a Mac or iPhone, you can try the 10 tips below to fix the problem.

can’t sign into Apple ID

1. Check Apple’s System Status

First, you can go to Apple’s System Status page to check if Apple services are experiencing issues. You can check if the Apple ID service is currently working well or not.

2. Enter the Right Apple ID and Password

If you can’t sign into your Apple ID on your Mac or iPhone, you can try again and make sure to enter the correct Apple ID email address and password. Be careful with capitalization and spelling.

3. Restart Your Mac or iPhone

You can restart your device and try to log into your Apple ID again. You can also change another device to see if you can successfully sign into the Apple ID.

tip
If your iPhone or iPad has problems, you may use BuhoRepair – an easy iOS system recovery tool – to repair and restore your device.

4. Reset Apple ID Password

If you forgot the Apple ID password, you can reset it and try to log into Apple ID again. Follow the steps below to reset Apple ID password.

  1. Visit https://iforgot.apple.com/password/verify/appleid in a web browser to open the Apple ID password reset page.
  2. Enter your Apple ID and follow the instructions to reset the password. If you forgot the Apple ID email, you may click the “look it up” link to look up your Apple ID.
reset Apple ID password

5. Update macOS or iOS to the Latest Version

If you are unable to log into your Apple ID on Mac or iPhone, it may be caused by outdated software. You can update your device to see if the issue can be fixed.

  • To update macOS, click Apple > System Settings > General > Software Update. Install any available updates for your Mac.
  • To update iPhone or iPad, you can tap Settings > General > Software Update, and choose the software update you want to install.

6. Check Your Internet Connection

If you can’t sign into Apple ID on Mac, you can check your internet connection and make sure your device is well connected to network.

7. Date and Time Settings on Mac or iPhone

Wrong date or time settings may interfere with Apple ID sign-in.

  • To check date and time settings on iOS devices, you can tap Settings > General > Date & Time, and tick Set Automatically.
  • On Mac, click Apple > System Settings > Date & Time to make sure the time zone and time are correct.

8. Temporarily Disable VPN

The VPN or proxy service may interfere with Apple ID login. If you are using a VPN or proxy, you can temporarily disable it to see if it can help fix the Apple ID login errors.

9. Contact Apple Support for Help

If you still can’t log into the Apple ID on your Mac/iPhone, you may contact Apple Support to ask for help.

10. Remove Apple ID from iPhone and Try Another One

If you can’t sign into Apple ID on your iPhone, you may remove the Apple ID and try another Apple ID to sign in.

BuhoUnlocker is a simple tool that lets you easily remove your iPhone passcode, Apple ID, MDM, Screen Time, and other Apple security locks.

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  1. Connect the iPhone to your Mac computer. Back up any important data on your iPhone.
  2. Open BuhoUnlocker and select Remove Apple ID.
  3. Click Start to remove Apple ID from your iPhone.
Remove Apple ID on iPhone with BuhoUnlocker

Bottom Line

This post provides 10 solutions to help you fix can’t sign into Apple ID on Mac or iPhone. You should keep your Apple ID and password secure.

Cassie has been writing about technology for her entire career life - over 5 years. She enjoys diving into how Apple products work and then breaking it down in a way anyone can understand.